Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Work spans dimensional metrology, CMM programming and gage calibration disciplines: coordinate measuring machine verification and repair, offline and online part-program development, and the calipers, gauge blocks, surface plates and ring and plug gauges that support a machine's own calibration.
Competence Framework
Competence is defined against the standard each task is performed to, not by job title alone. Length measurement error testing is assessed against ISO 10360-2's procedure directly, and GD&T interpretation is assessed against the drawing standard the customer's print cites. Assessment is documented, repeated on a defined interval, and extended before anyone performs an unsupervised task outside their prior scope.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release by a role distinct from the one that performed the measurement. Authorization to release a certificate or report is granted by discipline and by standard, not blanket-granted across the organization, and is withdrawn or re-verified when a method, a standard revision, or an equipment change affects the scope it was granted under.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling runs on a continuity model: a second qualified resource is identified for each discipline before a single point of failure is accepted on a committed date. Escalation for a missed or at-risk date routes through the same request-review process a job was scoped under, with notice going out before the due date passes.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.